QuickBooks Error 1311 hampering your working with the QuickBooks? Reasons: Corrupted Microsoft office.  Issues in the CD-ROM drive.  To get rid of Error 1311, check if the Microsoft office is of the 2000 or later version. You can check this in the add or remove tab of the control panel.  To get more help in fixing Error 1311, call QBSsolved at +1(888) 910 1619.