Market Analysis

The global interactive kiosk market value will touch USD 34 billion at a 9% CAGR during the forecast period 2020- 2027, states the latest Market Research Future (MRFR) analysis. Interactive kiosk, put simply, is a self-service device or a computer terminal that is deployed in the public sector and aid users in interacting with digital information and content with user friendly interface. These are used for tourism, information sharing, way finding, bill payment, and retail sales. Interactive kiosks are used in various application areas from travel industries to healthcare as they help in obtaining personal information from the users easily.

Various factors are fuelling the global interactive kiosks market share. As per the recent MRFR market estimates, such factors include the increasing adoption of cashless vending machines, the efficient use of technologies, creation of personalization of media portals, increasing use of cashless vending machines that engages more customers, improved shopping experience for customers, enhanced applications other than conventional applications, lower investment costs than traditional outlets, innovations in glass technology and touch screen display, and integration of advanced technologies and innovations.

On the contrary, rising cyber-crime incidents, creating kiosks suitable for all weather conditions for outdoor applications, and the impact of the COVID-19 pandemic may limit the global interactive kiosk market growth over the forecast period.

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Market Segmentation

The MRFR report throws light on an inclusive segmental analysis of the global interactive kiosks market based on component, type, and end users.

By component, the global interactive kiosks market is segmented into service, hardware, and software.

By type, the global interactive kiosks market is segmented into bank kiosks, vending kiosks, self-service kiosks, and others. Of these, the vending kiosks are predicted to lead the market over the forecast period.

By end users, the global interactive kiosks market is segmented into government, BFSI, healthcare, retail, media and entertainment, and others. Of these, the retail segment will dominate the market over the forecast period.

Regional Analysis

By region, the global interactive kiosks market covers the recent trends and growth opportunity across Europe, the Asia Pacific (APAC), North America, and Rest of the World (RoW). Of these, North America will remain domineer in the market over the forecast period. Wide usage to access by users in a secure way, advances in technology, market proliferation of tablets, strong economic conditions, high customer adoption rates, high demand for interactive kiosks from healthcare industries, finance, travel, entertainment, and retail, the presence of key players, the presence of well-established infrastructure, and the increasing focus of retailers to improve the level of customer satisfaction are adding to the global interactive kiosk market growth in the region.

In Europe, the global interactive kiosk market is predicted to hold the second-largest share over the forecast period. Emerging travel industry and burgeoning healthcare and BFSI sector are adding to the global interactive kiosk market growth in the region.

In the APAC region, the global interactive kiosk market is predicted to have healthy growth over the forecast period. Burgeoning business in telecommunication and retail sector, other booming industries like healthcare, travel, media and entertainment, and BFSI, growing demand in Korea, Japan, China, and India, and the presence of top market players that are taking interest to target the interactive kiosk to cater to the needs of the customers are adding to the global interactive kiosk market growth in the region.

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Key Players

The eminent players profiled in the global interactive kiosk market report include RedyRef Interactive Kiosks (U.S), IER SAS (France), Korala Associates Ltd (U.K), Diebold Nixdorf (U.S), Embross (Canada), Meridian (U.S), NEXCOM International Co. (Taiwan), Advantech Co. Ltd. (Taiwan), KIOSK Information Systems (U.S), SlabbKiosks (U.S), NCR Corporation (U.S), Advantech Co. Ltd. (Taiwan), KIOSK Information Systems Inc. (U.S), Phoenix Kiosk, Inc. (U.S), International Business Machines Corporation (U.S), and Siemens AG (German), among others.

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