Find your username using your Security Contact phone number or email address. Request a security code to be sent to the phone number or email address you are using. Enter the code and select Next. When you see the account you're looking for, select Sign In. If you're having trouble signing in to your Microsoft account, it could be for a number of reasons: you can't remember your password, turn on two-step verification, or you're traveling or using a new device.

Here are some suggestions to help you get back to your account as quickly as possible. First, try the simplest options: If you remember your password but it doesn't work, make sure Caps Lock is off and your email address is spelled correctly. Clear your browsing history or sign in to your account using another web browser If this doesn't help getting you back into your account, try resetting your password or see if any of the following scenarios apply to you and give it a try. https://www.webtfn.com/account-live-com-acsr-password-reset/