Connecting to mobile data on your Android or iOS device requires proper APN (Access Point Name) settings. APN acts as a gateway between your device and the carrier network.

When you insert a new SIM card into your device, it automatically configures the APN settings based on the SIM card. However, sometimes you may need to manually configure the APN settings, especially if you are using Visible Wireless.

Visible Wireless is a relatively new carrier that runs on Verizon's network. Since it's still fairly new, some devices may not automatically configure the correct APN settings when you insert a Visible SIM card.

Fortunately, manually configuring the APN on both Android and iOS devices is quick and easy. In this guide, we'll walk you through the step-by-step process.

Prerequisites

Before you get started, make sure you have the following:

Configure Visible Wireless APN on Android

Here are the steps to manually configure APN settings on an Android device:

  1. Open Settings on your Android device.
  2. Tap "Network & internet" > "Mobile network" > "Advanced" > "Access Point Names".
  3. Tap the plus (+) icon to add a new APN profile.
  4. Enter the following details:
  • Name: Visible
  • APN: visible
  • Proxy: leave blank
  • Port: leave blank
  • Username: leave blank
  • Password: leave blank
  • Server: leave blank
  • MMSC: http://mms.vtext.com/servlets/mms
  • MMS proxy: leave blank
  • MMS port: leave blank
  • MCC: 311
  • MNC: 480
  1. Tap "Save" to save the new APN profile.
  2. Ensure the new Visible APN profile is checked and selected.
  3. Toggle "Mobile data" on to connect to Visible's LTE network.

And you're done! Your Android device is now configured to use Visible Wireless with the proper APN settings. Open a browser or app to test your mobile data connection.

Configure Visible Wireless APN on iPhone

To configure the Visible Wireless APN on an iPhone or iOS device, follow these steps:

  1. Open the Settings app.
  2. Tap "Cellular" or "Mobile Data".
  3. Scroll down and tap "Cellular Data Network".
  4. Tap "Add Cellular Plan".
  5. Enter the following details:
  • Cellular Plan: Visible
  • APN: visible
  • Username: (leave blank)
  • Password: (leave blank)
  1. Tap "Save" in the top right corner.
  2. Ensure the new Visible Wireless cellular plan is selected.
  3. Toggle "Cellular Data" on to connect to Visible's LTE network.

That's it! Your iPhone is now ready to use the Visible Wireless network. You can verify it's working by launching an internet browser or app that requires mobile data.

Troubleshooting Visible Wireless APN Issues

If you are still having issues connecting to mobile data after configuring the Visible APN settings, here are some troubleshooting steps:

  • Toggle airplane mode on and off to force the device to re-register on the network.
  • Ensure the SIM card is properly inserted and activated with Visible Wireless.
  • Reset the network settings on your device.
  • Contact Visible Wireless support for assistance troubleshooting connectivity issues.
  • Try manually re-entering the APN settings instead of copying/pasting to avoid any special characters.
  • On Android, ensure mobile data is enabled for the Visible APN profile.
  • Try toggling between "LTE/CDMA" and "LTE/GSM/UTMS" modes in network settings.
  • Update your device software and wireless carrier settings to the latest version.
  • Try a different Visible Wireless SIM card if possible to determine if the issue is specific to a SIM.
  • Perform a factory reset on your device as a last resort.

Following these troubleshooting tips should help resolve most APN and data issues on Visible Wireless.

Q: Do I need to configure APN settings every time I get a new Visible SIM card?

A: No, once you have configured the Visible Wireless APN settings, it will stay configured even when you switch SIM cards.

Q: Can I manually configure the APN while roaming internationally?

A: Yes, the process remains the same. Just enter the Visible Wireless APN details manually when roaming overseas.

Q: How do I find my device's MCC and MNC values?

A: On Android, you can dial ##4636## to view mobile network details. On iPhone, these values are not required for the APN setup.

Q: What happens if I enter the APN settings incorrectly?

A: Entering incorrect APN details may prevent you from connecting to mobile data. Re-enter the proper Visible Wireless APN settings if you have connectivity issues.

Q: Do I need to restart my device after changing the APN?

A: Yes, you should restart your Android or iPhone after making any changes to the APN settings for the changes to take effect.

Manually configuring the APN settings on your device allows you to use the Visible Wireless network if automatic configuration fails. Follow the step-by-step instructions above to ensure your Android or iPhone can connect to mobile data on Visible.