Using mobile internet on your Skinny SIM but suffering from slow speeds? Don't worry, there are several easy troubleshooting steps you can take to try and improve your internet performance. Follow this guide to identify and fix common causes of slow internet on Skinny SIM cards.

Check Network Coverage

Fist check for you have successfully configured skinny APN settings on your mobile device. then go for check for network coverage. 

Check whether you have good 4G or 5G coverage in your location. Low mobile signal strength is one of the most common reasons for slow internet speeds.

You can check your current network coverage by looking at the signal strength icon on your smartphone. If you consistently have only 1 or 2 bars, then poor coverage could be the issue.

Try moving your phone closer to a window or stepping outside to see if you can pick up a stronger signal. Also check Skinny's coverage map for your area - if you live in a known blackspot then unfortunately the only solution is to switch networks.

Restart Your Phone

A simple restart of your smartphone can often resolve temporary network issues that may be slowing your speeds.

Power your phone off completely, leave it off for at least 60 seconds, then boot it back up and try running a speed test again. This refresh of your mobile connection can clear small glitches that build up over time.

Make restarting your phone a first step anytime you notice your mobile internet slowing down. It only takes a minute and is an easy fix for intermittent speed issues.

Check Your Data Usage

Most Skinny plans come with a fixed data allowance each month. If you exceed this allowance, your connection will be "shaped" to slower speeds - usually 256kbps or 128kbps.

Check your current monthly data usage under Settings. If it is over your plan's inclusion you'll need to switch to a higher data plan or purchase a data add-on to get faster speeds again. Alternatively wait until your allowance resets at the end of the month.

So if your internet drastically slows down towards the end of the month, excess data usage is likely the culprit. Monitor your usage carefully to avoid surprises.

Update Carrier Settings

Your carrier sends updates to your phone's network settings periodically. But sometimes these don't install automatically in the background.

You should manually check for carrier updates every few months. On an iPhone go to Settings > General > About and tap on Carrier. On Android go to Settings > System > Advanced > System update.

If an update is available, install it and then restart your phone. Keeping your carrier settings up to date ensures optimal network performance.

Check Speed at Different Locations

Run speed tests in a couple of different geographical locations to see if the issue is localised or widespread.

For example test your Skinny mobile speeds at home, then work, then a friend's house. If the slow speeds persist everywhere, it points to a general issue with your SIM or plan.

But if full speed is only slow in one location, then the problem is environmental. Maybe that particular place has poor reception. Doing location checks helps narrow down the cause.

Try a Different Browser

If web browsing is slow but other mobile internet functions seem fine, the browser app itself could be the issue.

Try doing a speed test in a different browser like Chrome or Firefox. If speeds are faster there, then your usual browser has a performance problem.

Clear the browser cache, uninstall and reinstall the app, or use the alternative browser instead to resolve this bottleneck.

Contact Skinny Customer Support

If you've tried all the steps above but are still experiencing slow speeds, contact Skinny's customer support team for assistance.

Explain the troubleshooting you've already done like restarting your phone, checking coverage maps and testing different locations. Provide specific examples of websites or services that seem slow.

The support team can then investigate further and confirm if there are any network issues in your area. They may also be able to reset your SIM or adjust your plan to improve speeds.

Why is my Skinny mobile data so slow?

Common reasons include poor network coverage, exceeding your monthly data allowance, outdated carrier settings, congestion at peak times, or issues with your SIM card or smartphone model.

How can I boost my Skinny mobile internet speed?

Steps like moving location to get better signal, restarting your phone, updating carrier settings and using a different browser can all help increase speeds. Contacting Skinny support may also resolve underlying issues.