Mandatory documents and records required by ISO 9001:2015 

Here are the documents you need to produce if you want to be compliant with ISO 9001:2015 certification in Qatar. (Please note that some of the documents will not be mandatory if the company does not perform relevant processes.):

• Scope of the QMS
• Quality policy
• Quality objectives
• Criteria for evaluation and selection of suppliers

And, here are the mandatory records (note that records marked with are only mandatory in cases when the relevant clause is not excluded):

• Monitoring and measuring equipment calibration records
• Records of training, skills, experience and qualifications
• Product/service requirements review records
• Record about design and improvement outputs review
• Records about design and improvement inputs
• Records of design and improvement controls
• Records of design and improvement outputs
• Design and improvement changes records
• Characteristics of product to be produced and service to be provided
• Records about customer property
• Production/service provision change control records
• Record of conformity of product/service with acceptance criteria
• Record of nonconforming outputs
• Monitoring and measurement results
• Internal audit program
• Results of internal audits
• Results of the management review
• Results of corrective actions

Non-mandatory documents

There are numerous non-mandatory documents that can be used for ISO 9001 implementation. However, I find these non-mandatory documents to be most commonly used:

• Procedure for determining context of the organization and interested parties
• Procedure for addressing risks and opportunities
• Procedure for competence, training and awareness
• Procedure for equipment maintenance and measuring equipment
• Procedure for document and record control
• Sales procedure
• Procedure for design and improvement
• Procedure for production and service provision
• Warehousing procedure
• Procedure for management of nonconformities and corrective actions
• Procedure for monitoring customer satisfaction
• Procedure for internal audit
• Procedure for management review

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