Issue 

While downloading the finance or QuickBooks Desktop update, you get the message, QuickBooks Payroll Error Code 15102: Failed to reset update. 

Mistake 15102 can be brought about by the accompanying: 

• Shared Download is turned on, however, the predefined download area is invalid or not available. 
• QuickBooks Desktop is running in a terminal administrations climate in multiuser mode. 
• In case you are utilizing Windows Vista, you are not signed in as Windows Administrator or running the application as Administrator. 

Subtleties 

Note: You can get this blunder in case you are not utilizing the most recent arrival of QuickBooks Desktop. Update QuickBooks to the most recent delivery and download the most recent assessment table once more. 

To determine the issue: 

1. In case you are in the multi-client mode, change to a single client. 

• Change to single client mode. 

2. Confirm that the planned record area is right. 

1. Press CTRL+1 to open the Product Information window. Discover the planned area way; for instance: [x]:\[folder name]\[data document name] and record it. 
2. Pick Help > Update QuickBooks. 
3. Snap the Options tab. Check that the data in Download Location is right. 

• Whenever Shared Download is set to Yes, the drive-in Download Location ought to be the very drive that shows up in the Product Information window. 
• Whenever Shared Download is set to No, the catalog in Download Location ought to be equivalent to the QuickBooks Desktop establishment registry. 

4. On the off chance that the area is erroneous, change the condition of the area. Select one of the accompanyings: 

• If Yes for Shared Download is chosen, select No for Shared Download. Snap Save. 
• If No for Shared Download is chosen, select Yes for Shared Download. Snap Save. 

5.Snap Close and download the most recent expense table once more. 

• On the off chance that the download area is right, remap the drive to another letter. 
• Close your QuickBooks Payroll Error Code 15102 organization record. 
• Remap your organization drive to another letter. 
• Utilizing the new planned drive letter, open your organization record. 
• Pick Help > Update QuickBooks. 
• Snap the Options tab. 
• Turn Shared Download off and afterward back on once more. 
• Confirm that the download area is utilizing the new planned drive letter. 
• Snap Save > Close. 
• Download the most recent assessment table once more. 

If you keep on having issues in Windows Vista, run QuickBooks Desktop as a chairman. 

• From the work area, right-click the QuickBooks symbol and pick Run as Administrator. 
• At the point when the User Account Control (UAC) prompts you to run this application, click Continue. 
• Update QuickBooks to the most recent delivery.