Does Facebook Have A Customer Service Chat

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First of all, you ought to know that there can be many different reasons behind trying to get in touch with Facebook. However, the Facebook live chat facility with customer service is only available for people who are using a business account.

The Facebook help chat is not available for standard user accounts, and so the majority of the people could not use the chat option. However, in case you do not have a business account, the next thing you can do is use Facebook help chat which would be explained here as to how you can do it.

Therefore, in case you are wondering Does Facebook have a customer service Chat, yes, they do have that option. Kindly read the following write-up in order to know the process as to how you can access the Facebook live chat-

The Facebook customer service chat solves a lot of the problems such as-

  • Common issues like password resetting
  • Any trouble in connection with the Facebook Business page
  • An issue relating to breaching of accounts 
  • Issues with disabled user accounts and as well as business accounts
  • Providing assistance to users while resetting the password requests on not receiving the code.

However, one must keep in mind that the live chat option is not available twenty-four seven. Therefore, you have to be aware as to when you can contact the Live chat agent regarding troubleshooting your issue. Plus, the department which looks into the live chat is operational from nine in the morning till five in the evening from Monday to Friday. The average waiting time for the chat agent to be live is anywhere between three to four minutes.

Therefore, the process as to How Do I Live Chat with Facebook is going to be explained below. Now that you have understood what topics can be covered more or less by the chat team, you can now proceed with the procedure as to how to go about it.

  • Go to the Facebook page from your web browser on a device of your choice.
  • Log in using your username and password associated with the Facebook account.
  • After you have successfully signed in, go to the settings tab on the top right-hand corner of the screen.
  • Locate the Help tab in that column and click on it.
  • You then find the options to contact the Facebook team
  • Click on the Facebook live chat option.
  • Once you click it, a pop-up window opens on the far right corner of the screen. 
  • This chat window contains a host of topics that might trouble you in ordinary circumstances.
  • Select the topic which is troubling you and click on it.
  • Then it gives you further options regarding that topic.
  • Once you are done with it, a live chat agent connects with you.

In case you were wondering How do I get in touch with Facebook, then this process of live chat helps you with the above-mentioned procedure. You can always keep coming back to Facebook live chat if you face any issue regarding your account.

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