Overview:

The global end user experience monitoring market is slated to surpass a valuation of USD 3,772 million by 2027 while maintaining a CAGR of 22.1% during the forecast period encompassing 2020 to 2027. Market Research Future (MRFR) reveals that factors like the growing importance of end user experience to develop strategies, the inclusion of technologies that are more customer-specific, demand for a better mechanism that ensures higher profit margin, and others are expected to bolster the global end user experience monitoring market. Its rise would be quicker with the latest developments in the IT and telecommunication industry.

Segmentation:

The global report on the end user experience monitoring market has been segmented and discussed by MRFR analysts on the basis of access type, component, deployment mode, organization size, and industry vertical. This segmentation is slated to provide data and insights that can boost the market outcome. 

By component, the global market includes a discussion of solutions and services. The solutions segment includes synthetic monitoring and real user monitoring. The services segment includes a discussion of professional and managed services.

By access type, the end user experience monitoring market comprises web and mobile.

By deployment mode, the end user experience monitoring market encompasses cloud and on-premises. The cloud segment has a chance to display exponential growth in the coming years. 

By organization size, the end user experience monitoring market includes large enterprises and SMEs.

By industry vertical, the market covers government, retail and consumer goods, BFSI, IT and telecom, healthcare, and others.

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Regional Analysis:

North America and Europe are structurally superior and create substantial opportunities for players to make moves and bolster the end user experience monitoring market growth. Higher expenditure capacity and better knowledge of the sector are also expected to support the market.

Competitive Landscape:

The global market review of the end user experience monitoring market has included a detailed study of steps taken by companies like IBM Corporation (US), SAP SE (Germany), Oracle Corporation (US), Micro Focus International plc (UK), BMC Software, Inc. (US), CA Technologies (US), Riverbed Technology (US), Catchpoint Systems, Inc. (US), AppDynamics (US), and Dynatrace LLC (US). This analysis is expected to provide a glimpse into how the market is functioning.

Industry News:

In August 2020, Goliath Technologies, one of the foremost companies in developing end-user experience monitoring and troubleshooting software, and Automai, a well-known company with expertise in application monitoring, declared that they have joined hands to extend Goliath’s solution to offer visibility into users’ experiences while working within various applications. This can help organizations anticipate, troubleshoot, and document end-user performance issues for their virtualized desktops that are powered by Citrix or VMware. The partnership will help Goliath extend its reach to get access to the visibility into performance and response times while users are interacting with different applications.

In August 2020, Martello Technologies Group Inc., a well-known company known for its ability to develop enterprise digital experience monitoring ("DEM") solutions to improve user experience for various cloud applications and services, like video conferencing and telephony for its global customers, announced the quarterly financial results that ended June 30, 2020. During this period, Martello took over GSX Participations SA ("GSX"), a known provider of end-user experience monitoring solutions to Microsoft 365.

The COVID-19 situation is all new for companies across the world as it is redefining the bond between customers and producers. Hence, the demand for the end user experience monitoring market is slated to rise in the coming years. 

Table of Contents

1 Executive Summary

2 Scope of The Report

2.1 Market Definition

2.2 Scope of The Study

2.2.1 Research Objectives

2.2.2 Assumptions & Limitations

2.3 Markets Structure

3 Market Research Methodology

3.1 Research Process

3.2 Secondary Research

3.3 Primary Research

3.4 Forecast Model

Continued…

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