Summary

A New Market Study, titled “IP Phones Market Upcoming Trends, Growth Drivers and Challenges” has been featured on Market Research Future.

IP phones or VoIP phones are physical phones used in making calls through the Internet. It uses skinny client control protocol (SCCP) or session initiation protocol (SIP) and be used to take on multiple calls simultaneously. The global IP phones market report by Market Research Future (MRFR) looks at the shift to digital technologies by organizations, new communication experiences, and their prospects for the period of 2018 to 2023 (forecast period). The COVID-19 pandemic and its impact are analyzed and assessed thoroughly with respect to economic scenario and countries.

Market Scope

The global IP phones market is projected to expand at a rapid pace over the forecast period owing to the competition between IP service providers and telecommunication providers. The use of latest standards and protocols for providing superior connection and communication to business owners can attract heavy market demand. The shrinking subscription prices, attractive data plans, and low costs are advantages of IP phones which can bode well for the market till 2023.

Support of legacy features as well as retrofitting of new technology in old phones can expand the scope of the market. In 2020, Microsoft Teams has introduced IP phones with legacy features such as push button, high-quality audio, and core calling. This can be useful for small business owners for attracting large clients while keeping overheads down. Moreover, energy-efficiency of VoIP phones and advanced features can lead to their adoption among business owners.

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Segmentation

The IP phones market has been segmented on the basis of component, type and end user. The component segment comprises of hardware and software components. The software components segment is further bifurcated into TCP/IP, DNS, DHCP, SIP and others. Similarly, the hardware components segment is further segmented into speaker/microphone, Ethernet, display, and keypad.

Within the software segment, the session initiation protocol (SIP) segment is projected to exhibit a stellar growth rate over the forecast period. It is a competing standard to H.323 and is a communications protocol for signaling. Its main advantages of easy implementation, debugging and integration applications, and control of multimedia communications can drive market demand over the forecast period. The most common applications of SIP are in internet telephony for voice and video calls, private IP telephone systems, and instant messaging over internet protocol (IP) networks.

By type, it is segmented into Wi-Fi, DECT, and wired.

By end user, it is segmented into corporate consumers and individual consumers. The corporate consumers segment is expected to be lucrative for the global IP phones market owing to various products being launched for small and medium organizations. Cloud-hosted services and trunking services at low rates can spur the segment growth till the end of the forecast period.

Regional Analysis

Europe, North America, Asia Pacific (APAC), and Rest-of-the-World (RoW) are major regions of the global IP phones market.

North America is expected to garner significant windfall for the market owing to adoption of IP telephony in small, mid, and enterprise-size organizations, cloud providers, and change in business models. Offerings of unified communications as a service (UCaaS), focus on customer service, and differentiations among brands can bode well for the regional market.

Competitive Outlook

NEC, Cisco Systems, Inc., Mitel, Microsoft Corporation, Alcatel-Lucent Enterprise, Unify, Dahua Technology Co., Ltd., ShoreTel, Inc., Avaya, and Huawei Technologies Co. Ltd. are key players of the global IP phones market. Industry players in the market are offering new products and subscription plans for trunking in order to attract organizations and capitalize their consumer base.

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