Market Overview

Telecom managed services are firms which help telecommunication providers in maintaining the IT infrastructure. It can provide customer solutions by actively monitoring faults and incidents. High operational costs, complexity of IT infrastructure, and demand for operational efficiency in developing regions can induce a need for telecom managed services. Market Research Future (MRFR) has compiled a new report on the global telecom managed services industry covering drivers, challenges, opportunities, niches, and trends for the period of 2020 to 2027 (forecast period). The COVID-19 pandemic and its effect on the industry have been included in the report.

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Market Scope

The global telecom managed services are expected to grow up to USD 26 billion at CAGR 14% through the forecast period. Rising demand for cutting costs on management of enterprise infrastructure and need for operational security and efficiency can drive market demand. Evolution of IoT and 5G can create lucrative opportunities for the market. The undertaking of infrastructural operations and its maintenance at a cost-economical price and the focus of mobile network operators (MNOs) on core services can bode well for the market.

The proliferation of smartphones and other devices and use of social media can influence the market demand. SMEs are adopting managed services and implementation of mobility and security services, data center management, and network management. Compliance to changing laws and reduction of operational expenditure can drive the market demand over the forecast period. Emergence of BYOD and corporate owned devices, consumption of productivity apps, and prominence of cloud mobility management can favor the market.

But cloud service providers and lack of data security can impede the market’s expansion.

Segmentation

On the basis of service type, the segment is further classified into managed mobility services, managed data center, managed network services, managed data & information services, managed communication services, and managed security services. 

On the basis of organization size, it is classified into SME and large enterprises.

Regional Analysis

The global telecom managed services are observed in North America, Europe, Asia Pacific (APAC), and Rest-of-the-World (RoW). 

North America is expected to hold major market share and is expected to continue through the forecast period. The presence of key players in the region, rising in the deployment of data centers are expected to drive the market. The need for improved operational efficiency and reliability in the business processes are driving the market in this region. Europe region is expected to show decent growth during the forecast period. 

However, Asia Pacific is expected to show high growth rate during the forecast period. The rapid increase of internet and mobile services and rise in deployment of data centers especially in China and India are driving the market in this region. The rapidly growing technology developments and government funding are fueling the market in this region. Establishment of IT enabled centers and delivery centers coupled with digitization of processes by various industry vertical can propel the regional market growth. The evolution of technology and cloud-based services for compliance to service and security can bolster its demand.

Competitive Landscape

GTT Communications, Inc., NTT Data, CenturyLink, AT&T, Huawei Technologies Co., Ltd., IBM, Verizon, Ericsson AB, Comarch S.A., Tech Mahindra, Cisco Systems, Inc., Amdocs, Unisys, and Sprint.com are key players of the global telecom managed services market.

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