Any booking canceled within 24 hours of booking will give you a full refund. In the event of an involuntary cancellation, you can apply for a Copa flight booking. If you cancel your flight under normal conditions, you will have to pay the cancellation fee. If the ticket was purchased through a travel agent, you will need to contact the travel agent to request a refund. If the ticket was purchased from a Copa Airlines sales office, please contact that office. If the ticket was purchased on copa.com or through our reservation center, please click here. https://www.99reservations.com/travel-tips/cancellation-refund-policies-of-copa-airlines