The policy of Aeromexico is equally rewarding for the services they provide. It is designed to provide comfort to its passengers at the unexpected moment when passengers have to cancel their tickets and change their journey.
According to Aeromexico Cancellation Policy, when the passenger misses their flight or cannot cancel the ticket before the departure of the flight, they will charge the entire flight fee as the show fee. However, travelers can file a claim for compensation by filling the online compensation claim form.
The cancellation policy states that if your flight is canceled by the airline, complete the online or offline form to request a refund. To save on fees, it is recommended that you fill out an online form.
For cancellation of tickets, they do not charge any cancellation fee as per the 24-hour cancellation policy, within 24 hours after booking. After a 24-hour booking, the limit will charge a cancellation fee according to the departure date. The fee between flight cancellation and departure time can range from $ 79 to $ 129.
If the flight cancels the ticket 2 months before departure, the flight will not charge any fee and will refund the total cost. Note that the policy for award tickets is slightly different. After a period of risk, they do not allow passengers to return the money.